Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Perfume Doctor?

All orders to UK address are FREE. If you are outside the UK, contact us first before placing an order so we can confirm if we are able to deliver to that country and the cost.

Which payment methods do you accept?

We accept payments made via Visa, Master Card, Maestro and American express. You can also pay via PayPal.

How long will delivery take?

Once we have received your order, we aim to dispatch within 24 hours. All deliveries are sent via standard delivery 3-5 days.

How secure is shopping online at Perfume Doctor? Is my data protected?

All activity on our site including payments is secured. See our Privacy Policy for more information

What exactly happens after ordering?

You will receive an email confirming your order has been placed. Once that order has been fulfilled and dispatched, you will receive another email. You can manage all orders
in the My Account section.

Do I receive an invoice for my order?

You will receive an invoice after every order which you can also access in the My Account section.

However, we’d still love to hear from you.

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